You’ll need a VNC server installed on your remote desktop to be able to do this. A good, free alternative for Windows users is TightVNC, which does allow for file transfers. One of the most popular VNC server-client software combinations is RealVNC, but this only supports file transfers with a professional or enterprise subscription. VNC is one of the more popular alternative protocols to RDP, with various connection clients you can use. While Windows comes with the RDC tool, you can use other, third-party remote desktop connection software to connect to Windows and other operating systems. If, at any point, you wish to change these settings, then follow the instructions above to overwrite the saved RDP file. You can also access the file from within the Remote Desktop Connection tool by clicking Open under the Connection settings section. Double-clicking on the file to open it will launch the RDC tool and automatically connect with your predetermined settings applied. Got questions about FixMe.IT? Don’t hesitate to contact us directly, or leave us a shout on Twitter.Once your RDP file is saved, you can then use it to directly connect to your remote desktop in future. However, there’s still a way to get Windows 10 for free if you’re looking to upgrade your personal machine(s) remotely. Please note that the free upgrade offer from Microsoft has long expired. Voila, you’re now logged into the upgraded system where all existing files have been successfully restored! To provide the client with remote assistance in the future, you may setup the FixMe.IT Unattended Client and conveniently connect whenever they require support. Now log into Windows through the standard logon screen, click on the Use Express settings button, go through some basic app preparations, etc. Run Remote Desktop Control again, and here’s the client’s freshly installed Windows 10! When the reboot is finished and Windows 10 is installed on the remote machine, the remote session will automatically resume and a corresponding message will appear on your Expert interface. The cool thing is that the remote connection will be automatically restored following the reboot’s completion without requiring any manual reconnect or the client’s input. During the reboot operation you won’t be able to see the client’s desktop, so you’ll have to wait for a bit. When the system is fully ready, it will prompt you to start upgrading.Īs soon as the upgrade’s started, Windows will request a reboot of the remote machine. Accept the terms, and then Windows will download some additionally required files. When the system is finished with all the preparations, you will see a dialog window prompting to move forward with the upgrade. After this, Windows will check the system for required updates and install them on the remote machine. Click on it, and then choose the Upgrade Now option. If the client’s computer is eligible for the update you will see a special Windows 10 icon in the System Tray. This will provide you with full access to the client’s desktop, as well as control over the remote mouse and keyboard. Our short demo video and the transcript below will guide you through all the steps needed to install Windows 10 on a remote computer right from the comfort of your office.įirst of all, run the FixMe.IT Expert application, start a new support session, enter the Client ID provided by the remote party, and click Connect.Īfter the client has approved the remote connection, select the Remote Control operation. Looking for a fast and easy solution, too? We’ve got you covered. Impressive, right? As Windows 10 continues to grow, more and more tech support specialists begin to wonder how they can easily upgrade their clients’ or employees’ machines remotely. Windows 10 has recently hit 24% of the total market share and is now active on 350 million devices according to Microsoft.
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